Support
Write to us
Account, pairing, storage, or something that does not feel right. This form reaches the team. For public product questions, use the forum — no account required.
Before you write
Questions about contacting us
This form reaches the team. Pairing still needs a one-time key from your partner.
Open the full FAQShould we write here or use the forum?
Use this form for your account, pairing, storage, Home, Timeline, Help, or safety. Public product questions can go on the forum — no account required. Do not paste invite keys or referral links in either place.
Can I join someone else’s Space through this form?
No. Pairing still needs a one-time key from your partner. This form cannot add another member or open another couple’s Space.
How do you treat safety notes?
Safety notes are read first. We reply to the address you enter. Include enough of the email on the Space that we can find the right account.
Can I turn off account emails?
No. Mail we send (codes, password, Space, account) always goes to your inbox. Push switches on Profile only cover product alerts.